HisabiHisabi

Privacy Policy

Last updated: April 17, 2026

1. Overview

TechNova Solution FZCO (“we”, “us”) operates Hisabi, an AI-powered invoice platform. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Service. We are committed to protecting your privacy in accordance with UAE data protection regulations.

2. Data We Collect

  • Account data: name, email address, Google profile information (when using Google Sign-In).
  • Business data: company name, address, TRN (Tax Registration Number), logo, signature.
  • Invoice data: client details, line items, amounts, payment status, notes.
  • Usage data: pages visited, features used, device information, IP address.

3. How We Use Your Data

  • Provide, operate, and improve the Service.
  • Generate and send invoices on your behalf.
  • Process AI requests (invoice creation, email extraction) — your data is sent to our AI provider for processing only and is not used to train AI models.
  • Send payment reminders and nudges based on your configured preferences.
  • Communicate service updates and important notices.

4. Data Storage and Security

Your data is stored on secure cloud infrastructure in the Middle East (Bahrain) region. All data is encrypted in transit and at rest. Access to production data is restricted to authorized personnel only. Brand assets (logos, signatures) are stored in private, encrypted storage and are never publicly accessible.

5. Third-Party Services

  • Google OAuth: for authentication only.
  • Amazon SES: for sending magic link emails and invoice emails.
  • Stripe: for Hisabi subscription billing (Pro/Agency plans) only. We do not use Stripe to process your clients' invoice payments. Subject to Stripe's Privacy Policy.
  • Google AI (Gemini): for AI features. Data is processed per-request and not retained for training.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal and business data within 30 days. Invoice records may be retained for up to 5 years as required by UAE tax regulations (FTA record-keeping requirements).

7. Your Rights

You have the right to:

  • Access and download your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your account and personal data.
  • Object to processing for marketing purposes.
  • Export your invoice data in standard formats.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or sell your data to advertisers.

9. Children

The Service is not intended for users under 18. We do not knowingly collect personal data from children.

10. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Service. Continued use after changes constitutes acceptance.

11. Contact

For privacy inquiries, contact us at codenovai.com. TechNova Solution FZCO, Dubai, UAE.