If you signed up under Founding Cohort pricing, your rate is locked for 24 months from your signup date. When we change public pricing, new prices apply only to new signups, never to you during your lock.
Not a Founding member? This page is a record of an earlier offer and is closed to new signups — the rates below are not current pricing. See current pricing.
Your monthly rate cannot change for two years from the day you signed up, regardless of public price moves.
A direct Slack / WhatsApp channel to the founding team, with same-day responses on bugs, feature requests, and onboarding.
A 45-minute quarterly call where cohort priorities get built first. It’s access, not a discount.
How your lock works
The table below shows each Founding tier’s locked rate, and where public pricing lands once your lock expires. Starter and Professional members will see their rate go down at lock expiry. Firm members are the only cohort facing a likely increase, see the three paths below.
Your personal lock-expiry date and exact rate are confirmed in your signup email and in the founder note you received the day the new public pricing page went live. If you can’t find either, reply to pooya@hisabi.ai and we’ll resend it.
What happens at lock expiry
Two months before your 24-month lock expires, you’ll get a personal email from the founding team laying out the three options below with your exact numbers. No automated emails, no dark-pattern checkboxes.
At lock expiry your account moves onto whatever the public rate is for your tier. For Starter and Professional members, that rate is lower than your Founding rate today. No action needed; no surprise charge.
Firm-tier Founding members can prepay for a further 24 months at AED 999 / month equivalent, stretching your locked pricing a second two years at a modest step-up from AED 799. Reply to the founder's email before your lock expires to request terms.
If any of this makes you want to move off Hisabi, you get a full export of every invoice, client, and audit-trail entry, formatted for direct import into whichever tool you pick next. We'd rather you leave honestly than feel cornered.
Why the public ladder changed
When we set Founding prices at AED 99 / 249 / 799, we priced against Zoho Books on the assumption real buyers would frame Hisabi as a Zoho alternative. They didn’t. Freelancers compared us to free tools at the bottom. Firms compared us to Karbon + Dext + Xero at the top. The old middle-ground pricing landed wrong on both ends.
The new ladder is a repositioning, not a discount war. Starter drops to match UAE freelancer impulse-buy reality. Professional drops to a defensible premium over Zoho Books Professional (without forcing the wrong comparison). Firm goes consultative and prices into the real firm-stack it actually competes with.
Your rate is not a data point in any of this. You signed up under Founding pricing on the promise of a 24-month lock. That promise holds.
Common questions from the cohort
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Your monthly rate, in AED, for the tier you signed up on. For 24 months from your signup date. If the public rate drops during your lock (as Starter and Professional are about to), you stay on your existing rate, and we'll honor the lower public rate at your lock expiry if it's still lower then. If the public rate rises, you're insulated.
You keep Founding pricing on the tier you signed up on. If you want to move to a different tier, you move onto that tier's current public rate, with a one-time exception: if you're moving down because your business shrank, reply to the founder and we'll work something out. Not a policy, a conversation.
Yes. The lock is a contractual commitment tied to your subscription, not to the founding team's continued ownership. Any buyer inherits the commitment.
Your AED 799 rate is locked through your expiry date, that doesn't change. At expiry, the public Firm rate will be higher (consultative, typically above AED 799). You have three paths: (1) move onto the public rate, (2) accept the early-lock-in offer to prepay another 24 months at AED 999 / month equivalent, or (3) exit cleanly with a full data export. We'll walk through all three with you on a 15-minute call before your lock ends.
In your signup confirmation email and in the founder note sent the morning the new pricing page went live. If you can't find either, email pooya@hisabi.ai and we'll resend it within the business day.
Case-by-case, reply to the founder email. If it's the same operator running a related business, usually yes. If it's a new team we've never met buying a new plan, no, they'd sign up at the current public rate.